Frequently Asked Questions, Answers, and Information

What is nCase Lite?

nCase Lite is our next-generation naloxone carry case – the refined successor to our original NALOX-1. It's 37% lighter and 30% smaller, making it noticeably easier to carry every day, while still offering the same trusted protection for the nasal spray. It comes naturally unbranded for a clean, simple look, and is currently available in red and purple. We've now fully transitioned from NALOX-1 to nCase Lite, so if you see NALOX-1 referenced anywhere on our site, nCase Lite is what you'll receive while we finish updating our pages. For all intents and purposes it's the same product that started it all – just lighter, smaller, and easier to carry.

What happened to NALOX‑1?

NALOX-1 was our original case, and it's the product that started it all. We've now fully transitioned to nCase Lite, our refined next-generation version. For all intents and purposes it's the same product – just lighter, smaller, and easier to carry. If you see NALOX-1 referenced anywhere on our site, nCase Lite is what you'll receive while we finish updating our pages.

What is nCase Lite made of?

Our case is made from injection-molded silicone – durable, flexible, and built to protect the nasal spray through everyday carry.

Does nCase Lite come with naloxone?

No. nCase Lite is the carry case only – it's designed to hold a single dose of naloxone nasal spray so you can keep it on your keychain, bag, or wherever you'll have it when it matters. We'll always point you toward resources for accessing naloxone itself, including free options in your area.

Do you offer bulk pricing?

Pricing improves with volume. Our general tiers are:

  • 25-49 units: $7.25/unit
  • 50-99 units: $6.75/unit
  • 100-249 units: $6.25/unit
  • 250-499 units: $5.50/unit
  • 500-999 units: $5.00/unit
  • 1,000+ units: $4.50/unit

Reach out for a formal quote on our Bulk Orders page and we'll tailor it to your order!

Do you offer discounts for nonprofits, government agencies, or first responders?

Yes. We extend discounts to mission-aligned organizations – nonprofits, public health departments, government agencies, and first responder teams. Just let us know who you are and what you're working on, and we'll make sure your pricing reflects it.

How can I pay for my order?

We're flexible on payment to make things as easy as possible. We accept credit card (including secure QuickBooks payment links), purchase orders, ACH, and wire transfer. For health departments and government agencies, we also offer Net 30 terms. Smaller orders can be placed directly through our website, and for bulk orders we'll send a formal invoice with everything spelled out. Just let us know what works best for your team.

Can you add our logo or custom branding?

Yes, with two options depending on your order size:

  • Custom QR sticker (most common): Each case comes with a QR code sticker that links to naloxone administration instructions. We can create custom replacement stickers with your own QR code or branding that sit right over ours – a clean, low-cost way to brand your cases. We can handle this for you, or point you to a vendor so you can apply them yourself for even less.
  • Full logo embossing + Color customization (3,000+ units): For larger orders, we can emboss your logo directly into the case and even produce a fully custom color. This involves a one-time tooling fee, after which any repeat order carries no tooling cost.

How do I use naloxone?

Naloxone is designed to be simple to use. Step-by-step instructions and training materials are available on our Resources page.

How do I recognize an overdose?

Common signs include slowed or stopped breathing, unresponsiveness, pale or bluish skin, and pinpoint pupils. If you’re unsure, it’s always safer to administer naloxone. Visit our Recognizing an Overdose page for more detailed guidance.

Where can I get free naloxone?

Many pharmacies, public health programs, community organizations, and campus health centers offer naloxone at no cost. We list trusted sources on our Resources page.

Some more kind words

“I’m a bartender, and we’ve had a few scares at the bar with people overdosing. We have Narcan behind the counter, but I like having my own just in case. nCase makes it easy for me to carry it all the time without feeling weird about it. It feels good to be prepared, and this case makes that easy.”

Tara B. – Bartender

"I never thought I would need to use nCase so soon after buying it, but when I encountered someone overdosing in a park, I was ready. The case fit right on my keychain, and I was able to access my Narcan quickly. The durable design meant it hadn’t broken or been damaged from everyday use, and that quick response helped save a life. I’m grateful this product exists."

James T. – Community Health Worker

"I always carry Narcan with me because of the work I do in public health, but I never thought I’d need to use it outside of my job. Last month, I was at a neighborhood gathering when someone collapsed from an overdose. I reached for my keys, and nCase was right there. It was surreal to have to use it, but I’m so glad I had it on me. That person survived, and I don’t think I’ll ever leave home without it again."

Maya L. – Public Health Worker

Share what your customers are saying about your products, customer service or shipping rates.

Customer name

“I lost my brother to an overdose, and ever since, I’ve carried Naloxone with me. The problem was, it was always awkward to carry – either stuffed into my purse or buried in my car. I found nCase, and now it’s on my keychain wherever I go. I don’t think about it every day, but I know it’s there if I ever need it. That gives me a little more peace of mind.”

Jess R. – Family Member of Someone Who Struggled with Addiction

“A friend gave me Narcan after I told him about an overdose I witnessed, but I didn’t have a good way to carry it with me. I didn’t want to just toss it in my backpack where it could get damaged. nCase ended up being perfect for me.”

Liam S. – College Student